Credit Requirements and Prepayment Policy
Bill-to parties must establish credit with GPA or make other satisfactory payment arrangements approved by GPA. For accounts without established credit, all charges must be prepaid. Cash transactions are not accepted. If the bill-to party is not identified or if payment arrangements have not been made, cargo will be placed on HOLD until resolved.

Due Date and Delinquency
All invoices issued by GPA are due and payable within thirty (30) calendar days from the invoice date. Any invoice not paid in full by the due date will be considered delinquent. Delinquent invoices will accrue interest at a rate of on and one-half percent (1.5%) per month until paid.

Failure to remit timely payment may result in:

• Suspension of credit privileges,
• Placement on GPA’s delinquent list as outlined in Rule 5-055, and
• Legal action for recovery of outstanding balances, interest, attorney’s fees, and collection costs.
• GPA taking additional enforcement action as outlined in Rule 5-052 Remedies for Delinquency, Non-Payment, or Default.

Disputed Charges
Customers must submit written notice of any disputed charges to GPA’s Credit and Collections Department within thirty (30) calendar days of receipt of the invoice. If no such notice is received within that period, the invoice shall be deemed valid and payable in full.

Properly disputed charges shall not accrue interest during the dispute resolution process. However, the undisputed portion of the invoice must be paid in full within the original thirty (30)-day period. GPA shall only negotiate invoice disputes with the bill-to party identified on the invoice.

Prohibition on Short-Payment, Off-Set

At no time shall an invoice be unilaterally reduced for any alleged loss, damage, or counterclaim. Charges and claims of all kinds shall be resolved as mutually agreed and the user shall not short pay or off-set said charges against any other payments due to GPA. The user is prohibited from short-paying or offsetting amounts due to GPA against unrelated claims.

Miscellaneous Charges
Other container terminal charges such as, but not limited to, segregation, relocation, dray, etc., will be the responsibility of the same party that is invoiced for the load and discharge charges unless otherwise agreed to by GPA.

For additional information regarding containerized cargo, see the Container Charges section of this Schedule. For additional information regarding non-containerized cargo, see MTOS No. 6.